Chanson Water® Ionizer Cleaning Procedure

In order to maintain the highest performance level of your Chanson ionizer, we recommend you do this simple cleaning procedure once per year. If the machine is used heavily or used to make a lot of strong acid or strong alkaline water, then you should repeat this procedure twice per year. Some water sources are extremely hard (high levels of minerals). When using the machine heavily with very hard water, cleaning may be necessary up to three times per year.

A good tip for keeping the plates cleaner for longer in hard water is to always press the “purified” button and let water run for 5 seconds before turning the ionizer off. This will flush any concentrated minerals out from the plate cell.

Use the orange pH drops that came with your ionizer to test your ionized water. Test once per month regularly (see DVD for pH test instructions). If you test regularly, you will know what color results your machine normally produces. Example, if you are used to seeing blue water on the 9.5 setting, and one of your routine tests results in a different color, it is probably time for a flush.

Cleaning Instructions

Please select a water ionizer:
Chanson Miracle M.A.X.
Chanson Miracle, Violet & Eden Machines
Chanson VS-70

Miracle M.A.X. Cleaning Instructions

To complete this procedure you will need distilled water and citric acid. 

1. Open the compartment on the left hand side of the water ionizer to access the ionizer filter and gently tilt the white filter housing outwards.
2. To remove the filter cartridge from the filter housing, hold the filter housing body with one hand and twist the cap off by unscrewing counter clockwise. When you lift the filter cap, the filter cartridge will lift out as it is attached to the cap.
3. Remove filter cartridge from filter cap by twisting it clockwise. Make sure you recover the flat rubber disc from inside the filter cap or from the top of filter cartridge as you will need to reinstall it on the filter cartridge at the end of the cleaning procedure.
4. Remove water from inside the filter cup by tilting the ionizer into the sink, or use a turkey baster to suction water out.
5. Heat 1 cup (8 oz or 250 ml) of distilled water. Water should be hot, not boiling, like the temperature for a cup of tea or coffee.
6. Mix 2 heaping tablespoons of citric acid powder into the water and stir until fully dissolved.
7. Pour citric acid solution into the filter housing and screw filter cap on without the filter cartridge.
8. Select the “FILTERED” water (pH 7.0) setting on the ionizer then press the power touch-pad to turn on water flow. Let the water run to the ionizer for 3-4 seconds to let the citric acid solution flow into the electrolysis chamber. Then turn off the ionizer and immediately lift the drain hose and tie it to the main flexible spout with a bag tie, string or piece of tape. This will prevent the citric acid solution from draining prematurely. Make sure to lower the drain tube before turning the water on again at the end of the cleaning cycle. Close the faucet & switch off the power outlet as shown below or unplug if you are using ordinary outlet.
9. Let the ionizer soak for 60 minutes in the citric acid solution.
10. Lower the drain hose back into the sink and open the faucet. Switch on the power outlet then select the “FILTERED” water (pH 7.0) setting on the ionizer then press the power touch-pad to turn on water flow.
11. Let the water run through the ionizer for 5 minutes. Turn off the ionizer, wait for 10 minutes, then run again the “FILTERED” water for 5 more minutes.
12. Re-install the filter cartridge in the filter housing, making sure to replace the flat rubber disc on top of the cartridge before screwing the cartridge into the filter cap.
13. Check for leaks.
14. Turn the ionizer on and test the ionized water being produced by your machine by using pH drops or an electronic pH meter. If desired improvement is not seen then repeat the citric acid cleaning procedure up to 3 more times.
15. If you have gone for long periods without a citric acid cleaning and you know you have very hard water and the cleaning procedure is not working to improve your pH results, you may need to send the machine in to an authorized Chanson service center for a thorough cleaning (at a nominal fee).

Chanson Miracle/Violet/Eden Cleaning Instructions

To complete this procedure you will need distilled water and citric acid. 

1. Turn off the water supply going to the ionizer and unplug the power cord, no electricity is needed for this procedure.
2. Open the compartment on the left hand side of the ionizer to access the ionizer filter compartment and gently tilt the white filter housing outwards.
3. Hold onto the filter housing securely with one hand and unscrew the filter cap with the other hand, making sure that the filter housing does not twist. Filter is attached to the bottom side of the cap. Please remove and store the filter and clear flat rubber disk in a sterile location. To remove attached filter, twist the filter ¼ turn and remove from filter cap along with the clear flat rubber disk. Then either tilt machine over towards filter door to allow water to drain from filter cup into a container or use a turkey baster to suction the water out. You only need to remove some of the water to allow room for the one cup of citric acid mixture. Do not reinstall filter or clear flat rubber disk on top of filter cartridge until entire cleaning process is completed.
4. Heat one cup of distilled water, not boiling temperature, but hot like a cup of coffee or tea.
5. Mix 2 heaping tablespoons of citric acid powder into the water and stir until dissolved. Make sure the powder is dissolved.
6. Pour the citric acid/water mixture into filter cup and screw the filter cap on (do NOT install the filter cartridge).
7. Locate a clamp or plug and block off the end of the drain tube. Open the water supply to allow water to flow out of the top flexible spout into your sink. Place your hand under the water stream feeling for the temperature of the water. As soon as you feel the water temperature start to increase shut off the water supply.
8. Let the unit soak for 60 minutes.
9. After 60 minutes un-block the end of the drain tube and turn on the water supply to the maximum flow rate for 5 minutes to start the flushing process. Turn off the water supply, wait for 5 minutes, and then flush for 10 more minutes. During this flushing process, you can collect a sample of the water coming out of the drain tube and if you notice an abundance of white flakes or particles in the water then you should repeat this entire process again.

Chanson VS-70 Water Ionizer Cleaning Instructions

To complete this procedure you will need distilled water and citric acid. 

1. Open the compartment on the left hand side of the white ionizer base to access the ionizer filter compartment and gently tilt the white filter housing outwards.
2. Hold onto the filter housing securely with one hand and unscrew the filter cap with the other hand, making sure that the filter housing does not twist. Filter is attached to the bottom side of the cap. Please remove and store the filter & clear flat rubber disk in a sterile location. To remove attached filter, twist the filter ¼ turn and remove from filter cap along with the clear flat rubber disk. Then either tilt machine over towards filter door to allow water to drain from filter cup into a container or use a turkey baster to suction the water out. You only need to remove some of the water to allow room for the one cup of citric acid mixture. Do not re-install filter or clear flat rubber disk on top of filter cartridge until entire cleaning process is completed.
3. Heat one cup of distilled water, not boiling temperature, but hot like a cup of coffee or tea.
4. Mix 2 heaping tablespoons of citric acid powder into the water and stir until dissolved (check with chanson for pure citric acid powder, we can sell to our customers far below market prices). Make sure the powder is dissolved.
5. Pour the citric acid/water mixture into filter cup and screw the filter cap on (do NOT install the filter cartridge).
6. On the VS-70 faucet start by pressing the minus ( – ) button until you see “Purified” then press the power button. DO NOT start the faucet on any alkaline or acid setting, this can damage your ionizer. Let water run from faucet and place your hand under the lower spout water stream of the faucet feeling for the temperature of the water. As soon as you feel the water temperature start to increase shut off the faucet.
7. Let the unit soak for 60 minutes.
8. After 60 minutes run water on the “Purified” setting for 5 minutes to start the flushing process. Turn off, wait for 5 minutes, and then flush for 10 more minutes. During this flushing process, you can collect a sample of the water coming out of the lower spout and if you notice an abundance of white flakes or particles in the water then you should repeat this entire process again.
9. When flushing process is complete, re-install the filter with the clear flat rubber disc on top and test the water being produced.